Legal notice

Last updated: November 1, 2025

In accordance with the provisions of Law No. 2004-575 of 21 June 2004 for confidence in the digital economy (LCEN) , the identity of the various parties involved in the creation and maintenance of the website www.bagencia.fr (hereinafter "the Site") is specified to the users.

1. Website publisher

The website www.bagencia.fr is published by:

Bagencia
Micro-enterprise (Sole Proprietorship)
Registered in the Trade Directory and the Commercial and Companies Register

Legal representative: Jonathan VAILLAUX
SIRET: 990 223 331 00010
Registered office address: 60 rue François 1er, 75008 Paris, France

VAT status: Not subject to VAT pursuant to Article 293 B of the General Tax Code (micro-entrepreneur scheme)

Contact :
Email: contact@bagencia.fr

Publishing Director: Jonathan VAILLAUX

Share capital: Not applicable (sole proprietorship)

2. Website Hosting

The website www.bagencia.fr is hosted by:

Shopify Inc.
Address: 150 Elgin Street, 8th floor
Ottawa, ON K2P 1L4
Canada

Website: www.shopify.com
Phone: +1 888-746-7439
Email: support@shopify.com

The hosting provider ensures the provision of the technical infrastructure enabling the storage of and access to the Site.

In accordance with Article 6.I.2 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, Shopify Inc., in its capacity as a hosting provider, cannot be held civilly or criminally liable for the content published by the publisher on the Site.

3. Purpose of the site

The purpose of the website www.bagencia.fr is the presentation and online marketing of:

  • Beauty products (cosmetics, skincare, perfumes, etc.)
  • Accessories (bags, jewelry, etc.)
  • Related items (gifts, gift sets, etc.)

The Site allows users to:

  • View the product catalog
  • Place orders online
  • Create a personal customer account
  • Access information about products and services
  • Contact customer service

4. General terms and conditions of use and sale

Use of the Site implies full and unreserved acceptance of the following documents, accessible on the Site:

  • General Terms and Conditions of Use (GTC) : Govern access to and use of the Site
  • General Terms and Conditions of Sale (GTC) : Govern commercial transactions
  • Privacy Policy : Details the processing of personal data
  • Cookie Policy : Explains the use of cookies
  • Cancellation Policy : Specifies the procedures for exercising the right of cancellation.
  • Shipping and Delivery Policy : Describes the delivery conditions

These documents are accessible at any time on the Site and can be downloaded.

5. Intellectual Property

5.1 Property Rights

All elements comprising the Site (structure, design, texts, images, photographs, illustrations, graphics, logos, icons, videos, sounds, databases, software, trademarks, domain names, etc.) are the exclusive property of Bagencia or are subject to a license for use.

These elements are protected by:

  • The French Intellectual Property Code (articles L111-1 et seq.)
  • International conventions relating to intellectual property
  • Applicable foreign laws

5.2 Trademarks and logos

The trademarks, logos and distinctive signs reproduced on the Site are registered and protected trademarks .

Any reproduction, imitation or use, in whole or in part, without the prior written authorization of Bagencia, constitutes an infringement punishable under Articles L.335-2 et seq. of the Intellectual Property Code and engages the civil and criminal liability of its author.

5.3 Usage Rights

Access to the Site grants users a private, personal, non-collective and non-exclusive right to use the Site's content.

This right includes only the ability to:

  • Visit the online site
  • Reproducing the content on paper or digital media is strictly for personal use.

5.4 Prohibitions

Any other use is strictly prohibited without the prior written authorization of Bagencia, including:

  • The reproduction, representation, modification, publication, adaptation, translation of all or part of the elements of the Site
  • Distribution, dissemination, transmission, sale, rental, lending
  • Commercial exploitation
  • Decompilation, reverse engineering
  • Database extraction (scraping, crawling)
  • Creating deep links without permission
  • The use of framing (embedding within another site)

Any use not expressly authorized constitutes an infringement engaging the civil and criminal liability of its author, in accordance with articles L.335-2 et seq. of the Intellectual Property Code.

5.5 Reporting counterfeit goods

Anyone who believes that an infringement has been committed on the Site can report it to Bagencia at the address: contact@bagencia.fr .

6. Products and services

6.1 Product Description

The essential characteristics of the products (composition, dimensions, use, precautions for use, etc.) are presented on each product page of the Site.

Bagencia strives to present products as accurately as possible. However:

  • The photographs and visuals of the products presented on the Site are not contractually binding.
  • Colors may differ slightly from reality due to screen settings.
  • The dimensions and weight are given for guidance purposes only.

6.2 Availability and pricing

Products are offered subject to availability.

Prices are shown in euros (€), inclusive of all taxes (TTC) , excluding delivery charges (unless otherwise stated).

Bagencia reserves the right to change its prices at any time. The applicable price is the one in effect at the time the order is validated.

6.3 Orders and transactions

The ordering and payment terms are detailed in the General Terms and Conditions of Sale accessible on the Site.

7. Liability and Limitation of Warranty

7.1 Accuracy of information

Bagencia strives to ensure the accuracy, reliability and regular updating of the information published on the Site.

However, Bagencia cannot guarantee :

  • The accuracy, precision or completeness of the information on the Site
  • The absence of errors, omissions, or outdated information
  • The suitability of the information to the user's specific needs

The information provided on the Site is for informational purposes only and may be modified or updated at any time without notice.

7.2 Site Availability and Operation

Bagencia implements all reasonable means to ensure continuous access to the Site .

However, access to the Site may be interrupted, suspended or limited, in particular due to:

  • Maintenance, update or improvement operations
  • Technical breakdowns, hardware or software failures
  • Internet network or telecommunications service interruptions
  • Cyberattacks (hacking, viruses, denial of service, etc.)
  • Cases of force majeure (as defined in Article 1218 of the Civil Code)
  • Decisions of the competent authorities

Bagencia cannot be held responsible for these interruptions and their consequences, whatever they may be.

7.3 Limitation of Liability

Bagencia declines all responsibility in the event of:

Direct or indirect damages

  • Loss of data, profits, and revenue
  • Material or immaterial damage
  • Commercial, financial or other damage

Resulting from:

  • The use of, or inability to use, the Site
  • Access to the Site or the inability to access it
  • Trust in the information on the Site
  • From an interruption, suspension or malfunction of the Site

Third-party content

  • Bagencia is not responsible for the content of third-party websites to which the Site may link via hyperlinks.
  • Creating hyperlinks to the Site requires prior authorization from Bagencia
  • The user navigates to third-party sites at their own risk.

Computer security

  • Despite the security measures in place, Bagencia cannot guarantee the absolute security of data transmitted over the Internet
  • The user acknowledges being aware of the risks inherent in the Internet (viruses, hacking, etc.)
  • Bagencia cannot be held responsible for the transmission of viruses or malicious programs via the Site, despite the protections implemented.

Improper use

  • Bagencia cannot be held responsible for any improper use of the Site by the user
  • The user is solely responsible for their use of the Site and the consequences thereof.

7.4 User Obligations

The user agrees to:

  • Use the Site in accordance with its intended purpose and these legal notices.
  • Do not infringe upon the rights of Bagencia or third parties
  • Do not disrupt the operation of the Site
  • Protect the confidentiality of your login credentials
  • Report any anomalies or illegal content to Bagencia

The user is responsible for:

  • From his computer equipment and internet connection
  • Regarding the security of your device (antivirus, firewall, updates)
  • Regarding the confidentiality of his passwords

8. Protection of personal data (GDPR)

8.1 Data Controller

The data controller for personal data collected on the Site is:

Bagencia – Jonathan VAILLAUX
Address: 60 rue François 1er, 75008 Paris, France
Email: contact@bagencia.fr

Bagencia has not appointed a Data Protection Officer (DPO), as this obligation does not apply to micro-enterprises of this size.

8.2 Data collected

The personal data collected via the Site (contact forms, account creation, orders, newsletter subscriptions) includes, in particular:

  • Identity (name, surname)
  • Contact details (postal address, email, telephone)
  • Connection and browsing data
  • Order history

8.3 Purposes and legal basis

This data is processed in accordance with the General Data Protection Regulation (GDPR) – EU Regulation 2016/679 and the amended French Data Protection Act .

The purposes of the processing are:

  • Order fulfillment (legal basis: performance of the contract)
  • Customer relationship management (legal basis: performance of the contract and legitimate interest)
  • Compliance with legal obligations (legal basis: legal obligation)
  • Sending commercial communications (legal basis: consent)

8.4 User Rights

In accordance with Articles 15 to 22 of the GDPR, the user has the following rights:

  • Right of access to one's personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to define post-mortem directives

These rights can be exercised by contacting Bagencia at: contact@bagencia.fr , attaching a copy of an identity document.

Bagencia commits to responding within 1 month (extendable to 3 months for complex requests).

8.5 Right to make a claim

The user has the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL) :

CNIL
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07
Telephone: 01 53 73 22 22
Website: www.cnil.fr

8.6 Privacy Policy

For detailed information on the processing of personal data, please consult our Privacy Policy accessible on the Site.

9. Cookies and similar technologies

The Site uses cookies and similar technologies to improve user experience, measure audience and personalize content.

9.1 Definition

A cookie is a small text file placed on the user's terminal when visiting the Site, allowing the browser to be recognized and certain information to be collected.

9.2 Types of cookies

The Site uses:

  • Strictly necessary cookies : Essential for the operation of the Site (exempt from consent)
  • Analytical cookies : Audience measurement (consent required)
  • Marketing cookies : Personalized advertising (consent required)

9.3 Cookie Management

The user can manage their cookie preferences:

  • Via the cookie banner displayed during the first visit
  • Via your browser settings :
    • Chrome : Settings > Privacy and security > Cookies
    • Firefox : Options > Privacy & Security > Cookies
    • Safari : Preferences > Privacy > Cookies
    • Edge : Settings > Privacy > Cookies

Refusing cookies may limit access to certain features of the Site.

9.4 Cookie Policy

For detailed information, please consult our Cookie Policy accessible on the Site.

10. Security and data protection

10.1 Security Measures

Bagencia implements appropriate technical and organizational measures to protect users' personal data against:

  • Accidental or unlawful loss
  • Alteration, disclosure, or unauthorized access
  • Malicious destruction

These measures include, in particular:

  • Encryption of communications (SSL/TLS protocol)
  • Securing hosting
  • Secure authentication (encrypted passwords)
  • Regular data backup
  • Limiting access to data (principle of least privilege)

10.2 Safety Limits

However, no data transmission over the Internet is completely secure .

Despite all efforts made, Bagencia cannot guarantee the absolute security of data transmitted via the Site or stored in its systems.

10.3 User Responsibility

The user is responsible for:

  • The confidentiality of your login credentials (email and password)
  • Any use of his account, whether authorized or not
  • Immediate notification to Bagencia in the event of compromise of its identifiers ( contact@bagencia.fr )

It is recommended to:

  • Choose a strong password (minimum 8 characters, including uppercase letters, lowercase letters, numbers and special characters)
  • Never disclose your password to third parties
  • Log out after each session, especially on a shared computer

11. Mediation of consumer disputes

In accordance with Article L611-1 of the Consumer Code , every consumer has the right to use a consumer mediator free of charge in order to amicably resolve a dispute opposing them to Bagencia.

11.1 Competent Mediator

Association of European Mediators (AME Conso)
197 Boulevard Saint-Germain
75007 Paris
France

Website: www.mediationconso-ame.com
Email: contact@mediationconso-ame.com

11.2 European Online Dispute Resolution (ODR) Platform

Consumers residing in the European Union can also use the online dispute resolution platform:

https://ec.europa.eu/consumers/odr

11.3 Conditions for recourse

The use of mediation is:

  • Free for the consumer
  • Optional (does not preclude recourse to the courts)
  • Subject to a prior attempt at amicable resolution with Bagencia

12. Applicable Law and Jurisdiction

12.1 Applicable Law

These legal notices and all contractual documents of the Site are governed by French law .

12.2 Language

These legal notices are written in French . In the event of a translation, only the French version shall prevail in case of dispute.

12.3 Amicable resolution

In the event of a dispute, the parties agree to seek an amicable solution as a priority before taking any legal action.

The user is invited to contact Bagencia at the following address: contact@bagencia.fr

12.4 Jurisdiction

In the absence of an amicable resolution, the French courts have sole jurisdiction .

For consumers (natural persons acting for non-professional purposes), in accordance with Article R631-3 of the Consumer Code, the competent court is, at the consumer's choice:

  • The court of the place where he resided at the time the contract was concluded
  • The court of the place of actual delivery
  • The court of the defendant's domicile

For professionals , the competent court is that of the registered office of Bagencia, unless otherwise provided by law.

13. Reporting illegal content

In accordance with Article 6.I.5 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (LCEN), any person may report to Bagencia the presence of manifestly illegal content on the Site.

13.1 Illegal Content

The following types of content are considered illegal:

  • Infringing on human dignity
  • Inciting violence, racial hatred, and discrimination
  • Pornographic or child pornography
  • Infringing on the privacy or image of others
  • Constituting the counterfeit
  • Defamatory or insulting
  • Fraudulent or deceptive

13.2 Reporting Procedure

Reports should be sent to: contact@bagencia.fr

And include the following elements (article 6.I.5 of the LCEN):

  • The date of the notification
  • The notifier's identity (name, surname, address, email)
  • A description of the disputed facts and their precise location (URL)
  • The reasons why the content should be removed
  • A copy of the correspondence addressed to the author or publisher of the disputed content (if applicable)

Bagencia is committed to reviewing all reports as soon as possible and taking appropriate action.

13.3 Responsibility of the notifier

The notifier is liable under civil and criminal law in the event of abusive reporting or bad faith, in accordance with Article 6.I.4 of the LCEN.

14. Amendment of legal notices

Bagencia reserves the right to modify these legal notices at any time in order to adapt them to changes in the Site, legislative or regulatory developments, or for any other reason.

The applicable legal notices are those in force on the date of use of the Site.

Users are encouraged to check this page regularly for any changes.

Last updated: November 1, 2025

15. Contact

For any questions relating to these legal notices or the Site, you can contact Bagencia:

Email: contact@bagencia.fr
Mail: Bagencia
60 rue François 1er
75008 Paris
France

Response time: Bagencia is committed to responding as soon as possible , generally within 48 working hours .

16. Credits

Website design and development: Bagencia
Hosting: Shopify Inc.
E-commerce platform: Shopify

17. General Provisions

17.1 Partial Nullity

If one or more provisions of these legal notices are declared null and void or unenforceable, the other provisions shall retain their full force and effect.

17.2 Entire Agreement

These legal notices, together with all contractual documents accessible on the Site (Terms of Use, Terms of Sale, Privacy Policy, etc.) constitute the entire agreement between Bagencia and the user.

17.3 Waiver

Bagencia's failure to invoke any clause of these legal notices does not constitute a waiver of its right to invoke it subsequently.

END OF LEGAL NOTICES

By using the website www.bagencia.fr , you acknowledge that you have read these legal notices and you agree to abide by them.